Airline ticketing & Outbound consultant – Ceylon Roots in Colombo District, Western Province
Ceylon Roots is currently accepting applications for the position of Airline ticketing & Outbound consultant in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Ceylon Roots operates within the Hospitality industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Ceylon Roots |
| Position: | Airline ticketing & Outbound consultant |
| Region: | Colombo District - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Job Type: | Full-time |
| Industry: | Hospitality |
Job Description
Responsibilities:
- Assist customers with flight bookings
- Process ticket reservations using GDS
- Handle modifications and cancellations
- Provide exceptional customer service
- Collaborate with airlines and suppliers
- Stay updated on industry trends
- Follow SOPs and company policies
Qualifications:
- Previous experience preferred
- Proficient in GDS like Amadeus, Sabre, or Galileo
- Strong knowledge of airline codes and regulations
- Excellent communication skills
- Ability to multitask
- Attention to detail
- Familiarity with airline policies
- Handle difficult situations effectively
Skills:
- Proficiency in GDS
- Strong communication and problem-solving skills
- Attention to detail
- Team player
- Customer service orientation
- Ability to handle stressful situations
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Western Province |
| City | Colombo District |
| Full Address | Ceylon Roots Sri Lanka, 2nd Floor, FLC Tower, Browns Capital, 19, 08 Dudley Senanayake Mawatha, Colombo 00800, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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