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Call center Executive – eGate Solutions in Colombo, Western Province

eGate Solutions
Published 2 months ago

eGate Solutions is currently accepting applications for the position of Call center Executive in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Business Development and Sales skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

eGate Solutions operates within the IT Services and IT Consulting industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:eGate Solutions
Position:Call center Executive
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Business Development and Sales
Seniority Level:Mid-Senior level
Salary:LKR 15.500 - LKR 39.000 per Month
Job Type:Full-time
Industry:IT Services and IT Consulting

Job Description

Well-known leasing company in Sri Lanka is seeking to hire Call Center Executives immediately. We are looking for a Call Center Representative to be the bridge between our company and customers. Responsibilities include managing inbound and outbound calls, identifying customer needs, and upselling products. The ideal candidate must have previous customer support experience, strong communication skills, and the ability to meet targets. High school graduates are welcome to apply.

  • Manage incoming and outgoing calls promptly
  • Adhere to call center scripts for various topics
  • Identify customer needs, research issues, and offer solutions
  • Upsell products and build lasting customer relationships
  • Record conversations accurately in our database
  • Achieve personal/team targets

Send your CV promptly.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Western Province
City Colombo
Full Address E GATE (Pvt) Ltd, 3 Dharmaraja Mawatha, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

eGate Solutions

eGate Solutions is a leading technology company based in Sri Lanka, specializing in providing innovative IT solutions and services. With a strong focus on delivering cutting-edge software development, digital transformation, and IT consulting services, eGate Solutions has established itself as a trusted partner for businesses seeking to enhance their technological capabilities. The company’s team of skilled professionals is dedicated to delivering customized solutions tailored to meet the specific needs of clients across various industries. eGate Solutions is committed to driving digital innovation and facilitating business growth through its expertise and forward-thinking approach.