Call Center Representative – Jobfactory in Colombo, Western Province
Jobfactory is currently accepting applications for the position of Call Center Representative in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Jobfactory operates within the Human Resources industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Jobfactory |
| Position: | Call Center Representative |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Entry level |
| Salary: | LKR 16.000 - LKR 37.500 per Month |
| Job Type: | Full-time |
| Industry: | Human Resources |
Job Description
We Are Hiring
Call Center Representative
Our client is one of the leading Insurance company which is located in Colombo.
Roles and Responsibilities
• Answer inbound calls and provide accurate information to customers
• Ensure to attend customer call backs/complaints/ negative feedbacks/ requests within the service standards
• Promoting standing orders for customers
• Collect new and update existing contact information in the system after validating with the customer
• Forward customer requests to relevant departments if and when necessary and follow up until it is completed
Have a roster – 2 weekdays per week have to work till 9 pm and 2 weekends per month – full day work
Qualifications
• A sound educational background with good A/L results
• Minimum 1 year experience in call center, preferably in Insurance
• Excellent communication skills in both English and Sinhala Languages
• Strong relationship management skills
• Hardworking abilities with working ability under pressure
If you are interested please share your CV with us.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Jobfactory, 01 Lake Cres, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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