Customer Experience Manager – Talent Express Recruitments in Colombo, Western Province

Talent Express Recruitments is thrilled to announce job openings for the position of Customer Experience Manager in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Customer Service, Business Development, & Supply Chain skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Talent Express Recruitments, we operate in the Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, & Truck Transportation industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Talent Express Recruitments.

Job Information

Company:	Talent Express Recruitments
Position:	Customer Experience Manager
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Business Development, Customer Service, Supply Chain
Seniority Level:	Mid-Senior level
Salary:	LKR 18.000 - LKR 40.000 per Month
Job Type:	Full-time
Industry:	Information Services, IT System Custom Software Development, Software Development

Job Description

Join a global leading Logistics Company as a Customer Experience Manager. Responsible for all customer facing activities in a small/medium size cluster, ensuring high-quality customer experience.

Responsibilities:

• Manage customer relationships and provide exceptional service
• Coordinate onboarding processes and resolve complaints
• Ensure compliance with company policies and collaborate with teams
• Utilize problem-solving skills and maintain accurate records
• Provide support to customers and internal teams
• Escalate complex issues when necessary

Expected Profile:

• Minimum 7 years experience in Customer Experience Management
• Excellent communication and problem-solving abilities
• Proficiency in managing tasks efficiently
• Exceptional customer service delivery
• Ability to collaborate within a team-oriented setting

Send your updated CV to [email protected]

Follow our LinkedIn page for upcoming vacancies

WhatsApp – 0779 391 791

Web – www.talentexpress.lk

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address

Province	Western Province
City	Colombo
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