Customer Relationship Executive – MegaPay (Pvt) Ltd. – Pay&Go in Colombo, Western Province

MegaPay (Pvt) Ltd. - Pay&Go is currently seeking applicants for the position of Customer Relationship Executive in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Business Development and Sales skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

MegaPay (Pvt) Ltd. - Pay&Go operates within the Financial Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	MegaPay (Pvt) Ltd. – Pay&Go
Position:	Customer Relationship Executive
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Business Development and Sales
Seniority Level:	Entry level
Job Type:	Full-time
Industry:	Financial Services

Job Description

Company Description

MegaPay (Pvt) Ltd., operating under the brand name “Pay&Go,” is a leading outsourced payment collection provider in Sri Lanka. We offer a secure and convenient bill payment service through our network of payment kiosks, Android POS Terminals, Mobile App, and Web page.

Role Description

This full-time on-site role involves managing customer relationships, ensuring satisfaction, business relationship management, customer service, client relations, and effective communication.

Responsibilities:

• Client Relationship Management
• Account Strategy and Planning
• Revenue Growth and Retention
• Product Implementation and Support
• Market Intelligence and Feedback

Qualifications:

• Strong customer satisfaction and business relationship skills
• Experience in customer service and client relations
• Excellent communication abilities
• Problem-solving and conflict resolution skills
• Attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Experience in the payment industry is a plus
• Bachelor’s degree in Business Administration or relevant field

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Western Province
City	Colombo
Full Address	22, Mega Pay Machine, 16 Princess Gate, Colombo, Sri Lanka
Google Map	Google Map