Customer Relationship Manager (Healthcare) – Lkcareers in Colombo, Western Province

Lkcareers is thrilled to announce job openings for the position of Customer Relations Manager (Healthcare) in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Lkcareers, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Lkcareers.

Job Information

Company:	Lkcareers
Position:	Customer Relationship Manager (Healthcare)
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Type:	Full-time
Industry:	Human Resources Services

Job Description

Are you passionate about delivering exceptional patient care and looking for an opportunity to make a real impact in a healthcare setting? We are seeking a dedicated and experienced Customer Care Manager to join our hospital team.

Designation: Customer Relations Manager

Location: Colombo

Key Responsibilities:

• Lead and manage the customer care department to ensure excellent patient services.
• Develop and implement patient care strategies to enhance patient satisfaction.
• Handle patient complaints and resolve issues promptly and effectively.
• Collaborate with medical staff to improve patient care processes.
• Monitor and analyze patient feedback to identify areas for improvement.

Key Requirements:

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 5 years of experience in a customer care or patient services role, preferably in a healthcare setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Problem-solving skills and a patient-focused mindset.

If you are ready to take on this rewarding challenge, we would love to hear from you.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address

Province	Western Province
City	Colombo
Full Address	LKcareers, 7 Turnour Rd, Colombo 00800, Sri Lanka
Google Map	Google Map