Customer Service Executive – LeadHRM in Colombo District, Western Province
Welcome to our job portal, where LeadHRM is offering exciting employment opportunities for the position of Customer Service Executive in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At LeadHRM, we offer a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Human Resources Services industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with LeadHRM, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with LeadHRM. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | LeadHRM |
| Position: | Customer Service Executive |
| Region: | Colombo District - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Human Resources Services |
Job Description
Job Description:
As a Customer Service Executive, you will ensure a seamless experience for our clients by handling inquiries, assisting with bookings, and coordinating transportation services in Canadian time-zone hours. Opportunities for promotions and career growth based on performance.
Key Responsibilities:
- Respond to inquiries professionally via phone, email, and chat.
- Assist clients with booking limousine services.
- Coordinate with chauffeurs for pickups, drop-offs, and itinerary changes.
- Resolve complaints promptly and maintain accurate records.
- Collaborate with operations team to optimize service quality.
Requirements:
- Excellent English communication skills.
- Customer service or hospitality experience preferred.
- Strong interpersonal skills and proficiency in MS Word, Excel.
- Flexible availability for night shifts and weekends.
- Ability to work in Canadian time.
Benefits:
- Competitive salary with performance-based incentives.
- Training for skill enhancement and career growth.
- Supportive work environment and communication with Canadian clients.
- Opportunity to excel in luxury transportation services.
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo District |
| Full Address | LeadHRM, #7, 3/1 Galle Rd, Colombo 00600, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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