Customer Service Process Associate – HCLTech in Colombo, Western Province

HCLTech is currently accepting applications for the position of Process Associate - Customer Service in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Customer Service skills and have a minimum of Associate in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

HCLTech operates within the Telecommunications, Outsourcing and Offshoring Consulting, & Oil and Gas industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	HCLTech
Position:	Customer Service Process Associate
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Job Function:	Customer Service
Seniority Level:	Associate
Job Type:	Full-time
Industry:	IT Services and IT Consulting, Telecommunications, Telephone Call Centers

Job Description

• Live CHAT support team that respond to web-based customer inquiries and complaints

• Answer incoming customer contacts via live chat regarding product problems, and general customer concerns

• Resolve problems by clarifying the customer complaint and provide the best solution

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address

Province	Western Province
City	Colombo
Full Address	HCL Technologies Lanka, 00200 Glennie St, Colombo 00200, Sri Lanka
Google Map	Google Map