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Customer Service Representative – Ceylon Exchange Mentoring in Colombo, Western Province

Ceylon Exchange Mentoring
Published 3 months ago

Ceylon Exchange Mentoring is currently accepting applications for the position of Customer Service Representative in the Western Province area. The job type available for this position is Part-time.

We are looking for candidates who possess proficient skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Ceylon Exchange Mentoring operates within the Capital Markets industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Ceylon Exchange Mentoring
Position:Customer Service Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 18.000 - LKR 40.000 per Month
Job Type:Part-time
Industry:Capital Markets

Job Description

Company Description:

Ceylon Exchange Mentoring (CEM) is a startup operating in Capital Markets, Digital Media, and EdTech. Founded in late 2020, CEM has a growing client base both locally and internationally. With plans for expansion and collaborations with Ed-Tech Giants.

Role Description:

This part-time hybrid role involves providing support to customers, handling inquiries, and ensuring customer satisfaction at Ceylon Exchange Mentoring. Based in Colombo with some remote work flexibility.

Qualifications:

  • Customer Service, Support, and Satisfaction skills
  • Experience in delivering excellent service and resolving issues
  • Strong communication and interpersonal skills
  • Attention to detail and problem-solving abilities
  • Proficiency in customer service tools
  • Fluency in English, additional languages a plus

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Western Province
City Colombo
Full Address Level 4, Ceylon Exchange Mentoring (Pvt) Ltd, 67 A Gregory's Ave, Colombo 00700, Sri Lanka
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Job Application Information

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Company Information

Ceylon Exchange Mentoring

Industry: Capital Markets

Ceylon Exchange Mentoring is a leading financial services company based in Sri Lanka. Specializing in currency exchange and financial mentoring, the company offers a wide range of services to help clients navigate the complex world of international finance. With a team of experienced professionals, Ceylon Exchange Mentoring is dedicated to providing personalized guidance and support to ensure the financial well-being of their clients. Whether you need assistance with currency exchange or financial planning, Ceylon Exchange Mentoring is committed to delivering reliable and efficient solutions tailored to your specific needs.