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Customer Service Representative – Emapta Global in Colombo, Western Province

Emapta Global
Published 3 months ago

Emapta Global is thrilled to announce job openings for the position of Customer Service Representative in the Western Province area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent Customer Service skills and a minimum of Mid-Senior level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

We take pride in offering a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.

At Emapta Global, we operate in the Outsourcing and Offshoring Consulting industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Emapta Global.

Job Information

Company:Emapta Global
Position:Customer Service Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Job Function:Customer Service
Seniority Level:Mid-Senior level
Salary:LKR 15.500 - LKR 39.000 per Month
Job Type:Full-time
Industry:Outsourcing and Offshoring Consulting

Job Description

We are seeking a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have.

Your responsibilities will include answering incoming calls, responding to emails, and assisting customers with product information and order processing. The ideal candidate should have excellent communication skills, be detail-oriented, and possess a strong customer service orientation.

If you are passionate about helping others and enjoy working in a fast-paced environment, we would love to hear from you. Join us in providing top-notch customer service and making a positive impact on our customers’ experience.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Western Province
City Colombo
Full Address Emapta, Elegance, 31 Queen's Rd, Colombo 00300, Sri Lanka
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Job Application Information

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Company Information

Emapta Global

Emapta Global is a renowned outsourcing company based in Sri Lanka, offering comprehensive business solutions to clients worldwide. With a focus on excellence and innovation, Emapta Global helps businesses operate more efficiently and effectively by providing a range of outsourcing services, including customer service, IT support, and back-office operations. Through their strategic approach and dedication to client satisfaction, Emapta Global has established a strong reputation for delivering high-quality services tailored to meet the unique needs of each client. Experience the transformative power of outsourcing with Emapta Global.