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Customer Service Representative – Jobfactory in Colombo, Western Province

Jobfactory
Published 3 months ago

Welcome to our job portal, where Jobfactory is offering exciting employment opportunities for the position of Customer Service Representative in the Western Province area. We are currently seeking Contract candidates.

We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At Jobfactory, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the Human Resources industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Jobfactory, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Jobfactory. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Jobfactory
Position:Customer Service Representative
Region:Colombo - Western Province, Western Province
Education:Confidential
Seniority Level:Mid-Senior level
Salary:LKR 16.000 - LKR 37.500 per Month
Job Type:Contract
Industry:Human Resources

Job Description

We Are Hiring

Position: Customer Service Representative

Company: Jobfactory

Our client is one of the leading Banking companies located in Colombo.

Qualifications

  • Customer Service Representatives, Customer Support, and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Excellent interpersonal and communication skills
  • Ability to actively listen and empathize with customers
  • Strong problem-solving and conflict resolution abilities
  • Attention to detail and organizational skills
  • Prior 1-2 years experience in customer service roles is preferred
  • Fluency in English and Sinhala/Tamil languages is beneficial
  • Knowledge of customer relationship management software is a plus

If you are interested, please share your CV with us at [email protected]

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Western Province
City Colombo
Full Address Jobfactory, 01 Lake Cres, Colombo 00200, Sri Lanka
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Job Application Information

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Company Information

Jobfactory

Industry: Human Resources

Jobfactory is a leading recruitment agency in Sri Lanka, specializing in connecting talented professionals with top companies across various industries. With a reputation for excellence and a dedication to finding the perfect match for both candidates and clients, Jobfactory offers a wide range of recruitment services including executive search, permanent placement, and temporary staffing solutions. Their team of experienced recruiters ensures a seamless and efficient hiring process, making them a trusted partner for both job seekers and employers looking for the best talent in the market.