Customer Service Specialist – Formix in Rajagiriya, Western Province

Formix is currently seeking applicants for the position of Customer Service Specialist in the Western Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Formix operates within the Human Resources Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	Formix
Position:	Customer Service Specialist
Region:	Rajagiriya - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Salary:	LKR 15.500 - LKR 39.000 per Month
Job Type:	Full-time
Industry:	Human Resources Services

Job Description

Company Description

Formix Pvt Ltd is a distinguished HR solutions company with a proven track record of two years in the industry. We specialize in tailoring strategic HR services to meet the unique needs of our clients, helping them recruit, retain, and develop top talent. With a commitment to excellence, Formix Pvt Ltd is your trusted partner in navigating the ever-evolving landscape of human resources.

Role Description

This is a full-time on-site role for a Customer Service Specialist at Formix located in Rajagiriya. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, and maintaining positive customer experience. The role will involve utilizing phone etiquette and delivering excellent customer service.

Qualifications

• Customer Support and Customer Service skills
• Excellent phone etiquette
• Strong focus on customer satisfaction
• Experience in delivering exceptional customer experience
• Strong problem-solving and communication skills
• Ability to handle stressful situations with calmness
• Experience with CRM systems is a plus
• Previous experience in a customer service role is preferred

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address

Province	Western Province
City	Rajagiriya
Google Map	Google Map