Customer Support Specialist (Onboarding) – Applova Inc. in Colombo, Western Province

Applova Inc. is currently accepting applications for the position of Customer Support Specialist (Onboarding) in the Western Province area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Applova Inc. operates within the Information Technology & Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	Applova Inc.
Position:	Customer Support Specialist (Onboarding)
Region:	Colombo - Western Province, Western Province
Education:	Confidential
Seniority Level:	Entry level
Job Type:	Full-time
Industry:	Information Technology & Services

Job Description

Join the Pioneers in Revolutionary Restaurant Technology

Step into a world where technology and dining converge. At Applova, we’re reshaping the restaurant landscape with our bespoke mobile ordering apps, intuitive web platforms, and state-of-the-art self-service kiosks. If technology and service are your passion, we have the perfect opportunity for you.

The Role:

As a Customer Solutions Engineer, you are the linchpin connecting our clients to tailored solutions. With your technical expertise and customer service acumen, you’ll ensure every client maximizes the benefits of our innovative products, driving customer satisfaction and loyalty.

Your Responsibilities:

• Diagnose and resolve technical inquiries.
• Lead the onboarding journey for clients.
• Configure and optimize menus in the system.
• Swiftly respond to support requests.
• Collaborate with a team of innovators.

Your Skills and Experience:

• Eloquent communication in English.
• Sharp analytical abilities.
• Proficient data entry skills.
• Business insight and commitment to customer service.
• At least 2 years of experience in a technical support role.

Note: Be prepared to align with US work hours and be rewarded with a competitive compensation package and benefits.

Take the Leap! Send your CV to [email protected]. Subject: “Customer Support Specialist (Onboarding).” Start a journey where technical expertise meets unmatched innovation.

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address

Province	Western Province
City	Colombo
Full Address	APP Sri Lanka, WTC East Tower, Bank of Ceylon Mawatha, Colombo 00100, Sri Lanka
Google Map	Google Map