Guest Relations Executive (Front Office) – LAUGFS Holdings in Colombo, Western Province
LAUGFS Holdings is currently accepting applications for the position of Guest Relations Executive (Front Office) in the Western Province area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong Business Development and Sales skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
The company offers a competitive estimated salary of approximately රු. 18,000 - රු. 40,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.
LAUGFS Holdings operates within the Oil and Gas industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | LAUGFS Holdings |
| Position: | Guest Relations Executive (Front Office) |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Business Development and Sales |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 18.000 - LKR 40.000 per Month |
| Job Type: | Full-time |
| Industry: | Oil and Gas |
Job Description
The Position
- Provide a warm and friendly welcome to guests, ensuring a positive and memorable experience.
- Manage guest inquiries and complaints promptly and effectively, demonstrating strong problem-solving skills.
- Coordinate with various departments to ensure smooth guest arrivals, departures, and overall satisfaction.
- Anticipate and fulfill guest needs, offering personalized assistance and attention to detail.
- Maintain a comprehensive knowledge of company products, services, and facilities to provide accurate information to guests.
- Conduct regular follow-ups with guests to ensure their expectations are met and exceeded.
- Uphold a professional appearance and conduct at all times, representing the company’s brand and values.
The Requirements
- A recognized Diploma in Business Administration/ HR / Secretarial Studies or any related field.
- 02 to 05 years’ experience in a similar capacity preferably in a conglomerate.
- An inspiring personality, exceptional team player with communication skills, IT literacy, and the ability to build strong relationships.
- Discretion and understanding of confidentiality issues.
- Strong problem-solving abilities and professionalism in challenging situations.
- Excellent organizational and multitasking skills for managing guest requests.
- Customer-centric mindset with a passion for delivering exceptional service.
- Proficiency in using technology and computer systems.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | LAUGFS Holdings Ltd, 101 Maya Ave, Colombo 00600, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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