Information Technology Help Desk Support – Micronet Group in Colombo, Western Province
Micronet Group is currently accepting applications for the position of Information Technology Help Desk Support in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 38,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Micronet Group operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Micronet Group |
| Position: | Information Technology Help Desk Support |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Salary: | LKR 15.800 - LKR 38.000 per Month |
| Job Type: | Full-time |
| Industry: | Outsourcing and Offshoring Consulting |
Job Description
Company Description
Micronet Group, founded in 1992, offers Onsite Manpower Development, Outsourcing, IT Services, Accounting Services, Call Center Services, and Head Hunting. With 25 years of experience, we serve top banks, conglomerates, and international organizations in Sri Lanka. Our focus is on client needs, integrating cutting-edge theories and technologies.
Role Description
This full-time remote position requires an IT Help Desk Support who will provide technical assistance to clients, resolve hardware issues, troubleshoot network problems, ensure network security, and deliver top-notch customer service.
Qualifications
- Network Administration and IT skills
- Troubleshooting and Network Security skills
- Excellent customer service skills
- Strong problem-solving and analytical abilities
- Good communication and interpersonal skills
- Ability to work independently and remotely
- Experience in a help desk or technical support role is desirable
- Knowledge of operating systems and software applications
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Micronet Global Services (Pvt) Ltd, 141/7 C, 141/7B Vauxhall St, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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