Manager – Dispute Resolution – Nations Trust Bank PLC in Colombo, Western Province
Nations Trust Bank PLC is currently accepting applications for the position of Manager - Dispute Resolution in the Western Province area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Nations Trust Bank PLC operates within the Banking industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Nations Trust Bank PLC |
| Position: | Manager - Dispute Resolution |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Other |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | Banking and Financial Services |
Job Description
We are looking for a dynamic Manager to oversee Dispute Resolution responsibilities within our Cards Team. You will be responsible for handling chargebacks, advising staff, planning and implementing dispute resolution processes, and more.
Special Skills:
- Ability to work within set timelines
- Strong analytical and practical problem-solving skills
- Experience & Qualifications:
- Minimum 6-7 years’ experience in Credit Card Business/Operations with 2 years in Dispute Resolution
- Knowledge in transaction life cycles, retrieval and chargeback processing, and Credit Card Fraud risk management
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | House 46, Nations Trust Bank, Level 3, Millennium, 58 Nawam Mawatha, Colombo, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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