Passenger Service Agent – TNC Aviation in Jaffna, Northern Province
Welcome to our job portal, where TNC Aviation is offering exciting employment opportunities for the position of Passenger Service Agent in the Northern Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At TNC Aviation, we offer a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with TNC Aviation, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with TNC Aviation. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
Company: | TNC Aviation |
Position: | Passenger Service Agent |
Region: | Jaffna - Northern Province, Northern Province |
Education: | Confidential |
Salary: | LKR 15.500 - LKR 39.000 per Month |
Job Type: | Full-time |
Industry: | Airlines and Aviation |
Job Description
Job Purpose
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key Responsibilities And Accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & Ticketing:
Making reservations across the counter
Selling of tickets.
Remitting cash to the concerned department.
Answering customer queries over the telephone.
Departures:
Attend the pre – flight and post flight briefings.
Setting up of check in counters.
Screening of checked in baggage.
Maintain high quality of Check in procedures.
To assist customers with special requests.
Arrivals:
To assist customers with special requests.
To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
Co-ordination with the baggage vendor for the damaged bags.
Follow up with the en-route stations regarding lost baggage.
Post flight departure
Filing of all necessary flight papers
Any other responsibility assigned by the management from time to time
Functional Responsibilities:
Maintain standards as per Company requirements
Ensure effective threat assessment and response capability
Achieve department goals and follow up
Perform duties as per the Security Programme
Maintain performance standards and follow up with your shift
Monitor continuously the Quality System and the level of conformance
Secure quality levels
Optimize resource
Aware of Emergency Response Procedures, rules and regulations
Acquire and maintain necessary skills required to perform job functions
Maintain work procedures as per company requirements
Carry out development dialogue with the Team leaders
Control theft and pilferage of company property
Administrative Responsibilities:
To maintain files and log sheets
Give inputs for training requirements
Updating of manuals and local procedures
Ensure competent and qualified workforce are detailed for duty
Verify Invoices
Personnel development and management
Maintenance of equipment
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
Province | Northern Province |
City | Jaffna |
Google Map | Google Map |
Job Application Information
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