Process Analyst – HCLTech Sri Lanka in Colombo, Western Province
HCLTech Sri Lanka is thrilled to announce job openings for the position of Process Analyst in the Western Province area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent Management, Administrative, & Customer Service skills and a minimum of Entry level in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
We take pride in offering a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, please note that the final salary offer is subject to the company's evaluation.
At HCLTech Sri Lanka, we operate in the IT Services and IT Consulting, Administrative and Support Services, & Business Consulting and Services industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with HCLTech Sri Lanka.
Job Information
| Company: | HCLTech Sri Lanka |
| Position: | Process Analyst |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Job Function: | Administrative, Customer Service, Management |
| Seniority Level: | Entry level |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
Responsibilities:
- Meeting SLA and TAT
- Meet the Productivity target
- Meet the attendance target
- Meet the internal Quality scores
- Maintain a high level of professionalism with customers
- Log and track all customer contacts using our internal systems
- Assist customers with questions about products, services, etc. and expose customers to the benefits of products, services, and upgrades to boost up the sale
Qualifications:
- G.C.E A/L completed
- Undergraduates
- 0-2 years of work experience
- Good communication skills (English)
Usual work shift:
- Work shift: 6.30PM – 3.30AM
- Working days: Monday – Friday
- Work Location: Colombo 02
- Mode: Onsite
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | HCL Technologies Lanka, 00200 Glennie St, Colombo 00200, Sri Lanka |
| Google Map | Google Map |
Job Application Information
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