Senior Contact Centre Agent – Smartzi in Colombo, Western Province
Welcome to our job portal, where Smartzi is offering exciting employment opportunities for the position of Senior Contact Centre Agent in the Western Province area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
At Smartzi, we offer a competitive estimated salary of approximately රු. 17,000 - රු. 36,000 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.
As a company operating in the Technology & Information and Internet industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Smartzi, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Smartzi. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Smartzi |
| Position: | Senior Contact Centre Agent |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Seniority Level: | Mid-Senior level |
| Salary: | LKR 17.000 - LKR 36.000 per Month |
| Job Type: | Full-time |
| Industry: | Information and Internet, Technology |
Job Description
Overview:
Join Smartzi as a Senior Contact Centre Agent to lead customer engagement, resolve issues efficiently, master operations, and drive performance.
Responsibilities:
– Demonstrate excellent communication skills
– Identify needs and provide effective solutions
– Build strong relationships with partners and customers
– Adhere to standard procedures and exceed targets
Skills and Attributes:
– Effective communication and problem-solving skills
– Time management and pressure handling abilities
– Familiarity with CRM systems and collaborative mindset
Requirements:
– 3 to 5 years of contact centre experience
– Proven track record of excellence
– Home-office setup with reliable internet
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Full Address | Smartzi Lanka (Pvt) Limited, 29 1/1 Rajasinghe Rd, Colombo 00060, Sri Lanka |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Applying for Free Jobs is free of charge.
If you find a vacancy that indicates fraud, please report it to us.
