Senior Customer Service Executive – TeKnowledge Shared Services in Colombo, Western Province
TeKnowledge Shared Services is currently seeking applicants for the position of Senior Customer Service Executive in the Western Province area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately රු. 16,000 - රු. 39,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
TeKnowledge Shared Services operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | TeKnowledge Shared Services |
| Position: | Senior Customer Service Executive |
| Region: | Colombo - Western Province, Western Province |
| Education: | Confidential |
| Salary: | LKR 15.500 - LKR 39.000 per Month |
| Job Type: | Full-time |
| Industry: | IT Services and IT Consulting |
Job Description
About Us:
TeKnowledge Shared Services (Pvt) Ltd is a strategic global consolidation hub in Asia. Based in Colombo, Sri Lanka, we are dedicated to managing global operations efficiently through the latest IT solutions.
Job Description:
As a Senior Customer Service Executive, you will be the key point of contact for customers, ensuring their satisfaction and success with our products. Responsibilities include building relationships, providing expert advice, and driving customer loyalty through sales strategies.
Key Responsibilities:
- Customer Relationship Management
- Customer Support
- Sales and Up-selling
- Performance and Improvement
Qualifications:
- 3-5 years experience in customer success or related roles
- Excellent communication skills
- Proficient in Microsoft Office and CRM tools
- Flexible to work in a 24/7 US time zone
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Western Province |
| City | Colombo |
| Google Map | Google Map |
Job Application Information
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