Sponsor Donor Support Associate – Sri Lanka Child Development Center in Kilinochchi District, Northern Province

Sri Lanka Child Development Center is currently seeking applicants for the position of Sponsor Donor Support Associate in the Northern Province area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Administrative and Customer Service skills and have a minimum of Associate in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Sri Lanka Child Development Center operates within the Non-profit Organizations and Civic and Social Organizations industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:	Sri Lanka Child Development Center
Position:	Sponsor Donor Support Associate
Region:	Kilinochchi District - Northern Province, Northern Province
Education:	Confidential
Job Function:	Administrative and Customer Service
Seniority Level:	Associate
Job Type:	Full-time
Industry:	Non-profit Organizations and Civic and Social Organizations

Job Description

Who can apply: persons based in Kilinochchi/ Mullaitivu/Vavuniya

Nature of employment: Fixed-term contract

This intermediate associate executes the day-to-day processes and activities to service the sponsor-donor connection. Specifically, the sponsor and donor services associate processes child sponsorship, child survival, youth, and other field program communication resources. He or she may coach the work of other associates.

Responsibilities:

• Working directly or in cooperation with appropriate staff, coordinates the gathering of communication resources from the local community partner.
• Provides production schedules with deadlines as well as feedback on the quality of information received.
• Collaborates with various field office staff to conduct and support marketing or external relations related information processing.
• Generates, organizes, records, and tracks child, mother-child unit, and student information and correspondence documents.
• Monitors quality of documents and prepares them for entry into the database for dispatching.
• Produces electronic child information by entering child and sponsorship data into the database and produces database reports and maintains computer files. Also reviews, approves, or rejects child information received.
• May provide some general administrative support.
• May provide technical advice on systems and programs commonly used in this role to other assistants and offices.

Qualifications:

• Excellent communication and people skills
• Proficiency in Microsoft Office, Google Suite
• Ability to multitask and manage time effectively
• Ability to be resourceful and proactive when issues arise
• High School Diploma/Bachelor’s degree in a relevant field
• Two years of relevant experience working in this or a related field.
• Can speak Tamil and English
• Ability to speak and understand Sinhalese is an advantage

*Equivalent education, training and/,or certification may be substituted for experience and education shown above

*Please submit your CVs in English.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

Company address

Province	Northern Province
City	Kilinochchi District
Full Address	9CV5+WPG Serendip Children's Home, Kilinochchi, Sri Lanka
Google Map	Google Map